Design
for outcomes.

 
 
 
 

ScaleFactor is a strategic design firm.
We enable organisations start, grow, and transform.

 
 
 
 

What we offer

Innovation as a way of life to
create, build, and enable learning organisations

 

Venture
Design

Growth
Strategy

Transformation
Journeys

Experience
Design

 
 
 
 

What we do

Leveraging design thinking, systems thinking, strategy,
and behavioural sciences, to create impact.

 

Research &
Sensemaking

Brand
Strategy

Business
Strategy

 

Service
Design

Product
Design

Capacity
Development

 
 
 

Client Stories

 
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Global technology consulting major
Innovation and capability design intervention for employee experience, engagement and development

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Philanthropy and impact foundation 
Organisational transformation with operating and service delivery model change, and leadership coaching

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Scientific research publisher
Organizational redesign for customer experience, strategic relevance, and employee value proposition definition 

 
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Food and beverages dessert brand
Brand, experience and omni-channel service design with go-to-market strategy and adaptive operating model

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Farm to home floral service
Product, brand, experience and omni-channel service design with go-to-market strategy and operating model 

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Peer-to-peer lending platform
Product, experience and service design, with product-market fitment and business model validation 

 
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Business school accelerator
Traction building, product-market fitment and business model validation for accelerator cohorts 

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Blockchain infrastructure venture
Business architecture, product strategy, go to market strategy with cross border operating model 

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Tech product engineering firm  
Transformation for differentiation in a merger transition with operating model change and leadership development

 
 
 

Let’s talk

Drop a line with your contact details and questions.