Design
for outcomes.

 
 
 
 

ScaleFactor is a strategic design firm.
We enable organisations to start, grow, and transform.

 
 

What we offer

Innovation as a way of life to
create, build, and enable learning organisations

 
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Venture
Design

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Growth
Strategy

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Transformation
Journeys

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Experience
Design

 
 

What we do

Leveraging design thinking, systems thinking, strategy,
and behavioural sciences, to create impact.

 
 
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Research &
Sensemaking

 
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Brand
Strategy

 
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Business
Strategy

 
 
 
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Service
Design

 
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Product
Design

 
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Capacity
Development

 
 
 

Client Stories

 
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Global technology consulting major 
Innovation and capability design intervention for employee experience, engagement and development

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Philanthropy and impact foundation 
Organisational transformation with operating and service delivery model change, and leadership coaching

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Scientific research publisher
Organizational redesign for customer experience, strategic relevance, and employee value proposition definition 

 
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Food and beverages dessert brand
Brand, experience and omni-channel service design with go-to-market strategy and adaptive operating model

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Farm to home floral service
Product, brand, experience and omni-channel service design with go-to-market strategy and operating model 

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Peer-to-peer lending platform
Product, experience and service design, with product-market fitment and business model validation 

 
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Business school accelerator
Traction building, product-market fitment and business model validation for accelerator cohorts 

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Blockchain infrastructure venture
Business architecture, product strategy, go to market strategy with cross border operating model 

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Tech product engineering firm  
Transformation for differentiation in a merger transition with operating model change and leadership development

 
 
 

Let’s talk

Drop a line with your contact details and questions.